Job Description
UNSW is seeking an experienced Design Operations Lead within the Business Optimisation Strategy (BOS) to optimise design processes, workflows and systems at scale, aligning with university priorities. Reporting to the Service Transformation Program Manager, you will drive operational excellence, human centred design and cross‐functional collaboration across HR, Finance and IT.
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This full‐time, fixed term 2-year role offers a strategic leadership position with impact on service design and
📌 Design Operations Lead: Service Design & Transformation (New South Wales)
🏢 University Of New South Wales
📍 New South Wales
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