Job Description
We are currently seeking an experienced and motivated Business Centre Administrator to join our team in Mount Isa, QLD. In this position, you will provide high-quality administrative support to the branch and play a key role in ensuring the smooth day-to-day operation of the business centre., As a Business Centre Administrator at Hastings Deering, you will:
Provide professional front-of-house support - answer and direct internal and external enquiries promptly, courteously, and professionally, including reception coverage as required.
Deliver exceptional customer service - welcome and assist visitors while providing a positive experience for internal and external stakeholders.
Manage workforce administration - coordinate Time and Attendance processes and maintain accurate records across business systems, including Microsoft AX.
Maintain workplace information - update organisational charts, evacuation maps, noticeboards, and other business communications to ensure accuracy and compliance.
Support financial administration - assist the Accounts function with administrative, reporting, and finance-related activities as required.
Coordinate travel and events - arrange travel bookings and provide administrative support for branch meetings, training sessions, and events.
Manage purchasing processes - raise and process purchase orders in accordance with company policies and procedures.
Provide general administrative support - prepare documentation and perform tasks such as photocopying, scanning, laminating, and document binding.
Support Parts and Service operations - undertake administrative duties for the Parts and Service departments as directed by the Operations Manager.
Monitor performance and reporting - track task progress, report outcomes, and contribute to achieving quality, timeliness, and business performance objectives.




About the Candidate
A successful teammate will have experience in:
Demonstrate administrative experience - bring a minimum of two years' experience in an administrative or office support role, with the ability to manage multiple tasks and priorities effectively.
Apply relevant qualifications - hold qualifications in Business Administration, Office Administration, or a related discipline.
Leverage industry knowledge - utilise previous experience within the mining, heavy equipment, construction, or related industries to support business operations.
Utilise strong computer skills - confidently work with Microsoft Office applications, business systems, and databases to maintain accuracy and efficiency.
Build trusted stakeholder relationships - engage professionally with customers and stakeholders while maintaining a high level of confidentiality, professionalism, and confidence.
Work Environment
This a permanent, Monday to Friday position that offers job stability, a supportive team environment and the opportunity to contribute to a successful and growing business.
Who are we and why work with us?
Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.




We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.
When you join our team at Hastings Deering, you'll benefit from:
Competitive Salary & Security - A rewarding salary package with yearly reviews, along with a range of advantages designed to support your health, well-being, and financial security.
Training & Career Development - Opportunities for training, mentorship, and career development specific to your role.
Stable & Long-Term Career - Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the prospect to build a rewarding career.
Leadership Development - At Hastings Deering, we offer the opportunity to be mentored by experienced leaders and give you access to ongoing leadership and professional development training to help you advance in your career.
Innovation & Improvement - We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
Health & Wellbeing Support - Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
Parental Leave - Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
Insurance Benefits - Salary continuance insurance.
Additional area allowance for residents - Receive a 24.5% area allowance on top of your hourly rate when residing in Mount Isa.
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📌 Business Centre Administrator (Mount Isa)
🏢 North West Queensland
📍 Mount Isa