Job Description
Hi-Tec Oils is an Australian-owned company and a leading manufacturer and supplier of high-quality lubricants and oils. We pride ourselves on delivering excellent customer service and maintaining high standards of operational excellence.
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We are seeking a motivatedSales Administrator to join our Smithfield office on a permanent, full-time basis. This role is ideal for someone with previous administration or sales support experience who is looking to develop their career within a growing national company.
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Key Responsibilities
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Processing customer orders, data entry and invoicing accurately and efficiently
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Managing customer phone calls and emails, responding to enquiries and resolving issues in a qualified and timely manner
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Providing administrative and day-to-day support to the sales team
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Assisting with quotations, pricing and sales documentation
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Coordinating customer orders and delivery requirements with warehouse, transport and internal teams
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Monitoring order progress and providing customers with updates on delivery timeframes and availability
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Maintaining accurate customer, pricing and product records in ERP/CRM and other business systems
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Preparing reports and maintaining sales documentation and records
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Managing filing, correspondence and general administration
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Assisting with other office and sales operations as required
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Skills & Experience
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Previous experience in administration, sales support, customer service or a similar role
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Experience in order processing, invoicing or sales administration
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Strong computer skills, including MS Word and Excel
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Experience using ERP, CRM or other business systems
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Excellent communication skills and a professional phone manner
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High attention to detail and accuracy
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Strong organisational skills with the ability to manage multiple priorities
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Proactive approach and ability to work effectively as part of a team
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Customer-focused with a commitment to providing excellent service
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Current driver's licence and reliable transport
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What We Offer
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Exposure to sales, customer service, administration and broader business operations
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Opportunity to develop your skills and progress your career within a growing national company
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📌 Sales Administrator (New South Wales)
🏢 Hi-Tec Oil Traders
📍 New South Wales