Job Description
IAG in New Zealand is seeking a Customer Communications Specialist to design and deliver customer communications across email, post, SMS, app, and web. You will translate complex information into transparent, customer-friendly messages and partner with Product, Digital, Marketing, Claims and Operations to deliver coordinated outcomes.
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You'll use customer insights to improve journeys, support major initiatives, and help customers feel informed and confident through change.
📌 Remote-Ready Customer Communications Specialist (New South Wales)
🏢 Iag
📍 New South Wales
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