Job Description
Since Vulcan was founded in ****, we have become Australasia's highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
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About the role
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In thisoffice-based internal sales role, you will be thefirst point of contact for customers, working closely with internal teams and external partners. You'll be responsible forselling engineering steel and stainless products.
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What You'll Be Doing:
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Responding to inbound enquiries via phone and email in a timely and professional manner
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Processing customer orders and preparing accurate quotes
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Proactively following up with customers to ensure satisfaction and gather feedback
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Collaborating with the sales team to support business development and identify opportunities
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Building and maintaining strong customer relationships
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Assisting with stock management and inventory control
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Handling general administrative tasks as needed
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On-site Monday to Friday 8.30am-5pm
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Previous customer service and sales experience (preferred but not essential)
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Ability to work independently and part of the team
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Attention to detail
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Intermediate computer skills
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Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
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On the job training
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Generous parental leave policy
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Employee Assistance Programme
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Qualified but relaxed company culture
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At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

📌 Customer Service + Sales Support (North Mackay)
🏢 Vulcan
📍 North Mackay