Leadership Development & Client Engagement Specialist (Remote)
About the Opportunity
Creating Brighter Futures operates within the professional development and leadership education sector, providing structured online learning programs focused on leadership capability, communication skills, professional effectiveness, and lifelong learning.
We are currently seeking experienced professionals to support participant engagement and communication activities in a remote independent contractor capacity.This opportunity may suit individuals with robust communication, relationship management, and organizational skills who are comfortable working within established systems and processes.
Key Responsibilities
Participant Communication
Communicate professionally with individuals who have expressed interest in leadership and professional development programs.
Provide information regarding program pathways and respond to general enquiries using established communication guidelines.
Engagement Support
Support participant engagement through timely communication, follow-up activities, and adherence to approved processes and procedures.
Systems & Administration
Utilize CRM platforms, video conferencing software, email, and other approved digital tools to manage workflow, maintain accurate records, and support day-to-day operational activities.
Training & Development
Participate in ongoing training and professional development activities related to communication, leadership development, and specific processes.
Professional Relationship Management




Build and maintain positive professional relationships while adhering to established standards, policies, and communication practices.
Preferred Background
Applications are welcomed from professionals with experience in:
Human Resources
Recruitment and Talent Acquisition
Learning & Development
Administration and Office Management
Training and Facilitation
Customer Success
Client Services
Education
Consulting
Business Support Functions
Skills & Experience
Minimum 5 years of professional experience
Strong written and verbal communication skills
Professional and organized approach to work
Ability to manage priorities and responsibilities independently
Confidence using digital communication platforms and online systems
Interest in leadership development, professional learning, and continuous improvement
What Is Provided
Remote work arrangement
Structured onboarding process
Access to training and professional development resources
Established systems and operational support
Access to mentorship and peer collaboration
Independent contractor engagement
Important Information
This is a remote independent contractor opportunity.Successful applicants will operate within established systems, access ongoing training and support, and manage their activities independently.
If your experience aligns with the requirements outlined above and you are interested in contributing within a professional development environment, we welcome your application.Suitable applicants will be contacted regarding the next stage of the application process.

📌 Professional Development & Client Engagement Specialist (Remote) (Melbourne)
🏢 Creating Brighter Futures
📍 Melbourne