Overview About the Role Gallagher Bassett is seeking a Senior Claims Consultant to support our Specialty and Long Tail teams within the General Insurance division.
In this role, you will manage a portfolio of complex and high-value claims, providing technical expertise and driving strategic resolution outcomes.
You will act as a subject matter expert across Specialty and Long Tail claims, including General Liability and complex risk exposures, while supporting team capability and influencing best practice claims handling.
How you'll make an impact Key Responsibilities Manage a portfolio of complex and litigated Specialty and Long Tail claims.
Provide technical expertise on coverage, liability and claim strategy.
Drive negotiations and settlements for high-value or sensitive claims.
Work closely with legal providers and stakeholders on disputed matters.
Identify and implement early resolution and risk mitigation strategies.
Mentor and support Claims Consultants to uplift capability.
Provide insights on portfolio trends, risks and opportunities.
Ensure compliance with regulatory, legal and policy requirements.
About you About You You are an experienced claims professional with demonstrated expertise in Specialty and Long Tail general insurance.
You bring strong technical capability, commercial acumen and the ability to manage complex and sensitive claims independently.
We're looking for: Significant experience in General Insurance claims, with exposure to Specialty and Long Tail portfolios.
Strong knowledge of General Liability and complex claims environments.




Demonstrated experience managing litigated or high-value claims.
Advanced negotiation and stakeholder management skills.
Ability to provide technical guidance and mentor others.
Strong analytical skills and ability to develop strategic claim approaches.
Deep understanding of insurance policy interpretation and regulatory frameworks.
What we can offer you: Flexible work arrangements – including WFH Paid Parental Leave Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities Exciting career – as our Company grows, so do the opportunities for our people Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts Service recognition awards and employee assistance program for yourself and immediate family members A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs Additional purchased leave, novated leases,



and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!) Reproductive leave Birthday Club - have a day off during your birthday month as a gift from GB!
If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!
Agency applicants will not be considered for this role.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits On top of a competitive salary, outstanding teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

📌 Senior Claims Consultant (New South Wales)
🏢 Gallagher
📍 New South Wales