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WesTrac is seeking an experienced Asset Reliability Specialist/Engineer to join our Mining Support Team as a Site Performance Specialist,based on-siteatCowalMine Site.This is afull‐time, permanent opportunityworking Monday to Friday,with relocationassistanceavailable for candidates interested in joining us in the region.
Reporting to the Mining Support Manager, you will play a pivotal role in helpingour customermaximise the performance,reliability, and lowest total cost of ownership of their CAT fleet — while also identifying and progressing commercial and aftermarket sales opportunities on behalf of WesTrac.
This position combineshigh‐qualitytechnical support, expert advice on equipment optimisation, andleveragingfleet performance data to drive continuous improvementand commercial valueacross site operations.
As a proactive andresults‐drivenSite Performance Specialist, you will bring solid analytical capability, exceptional communication skills, and acommercial instinctforidentifyingopportunities thatbenefitboth the customer relationship andWesTrac'sgrowth.
You will be a part of a dynamic environment where collaboration, innovation, and customer focus are key.
Key Responsibilities
Build andmaintainstrong relationships withour keycustomer,Caterpillarandinternal stakeholders, actingas the on-site technical liaison across Cowal and Wagga
Analyse fleet performance data toidentifyunderperforming assetsand providetimely, effective technical solutions to equipment issues
Conduct wear management inspections and provide condition monitoring recommendations to optimise total cost of ownership, supported byhigh-qualitytechnical reports




Work closely with the customertoresolve unplanned downtime,providingon-site technical advice,troubleshootingand warranty support
Review, assess, and recommend improvements to maintenance and operational practices, and supportcomponentlifecycle management and breakdown response coordination
Identifyand develop aftermarket sales opportunities through regular customer engagement and fleet analysis, referring qualified opportunities to the Mining Support Manager to support business growth
Skills and Experience
Mechanical Trade Certificate (or tertiary qualification in Engineering) plus a minimum of 5 years' post-trade experience on Cat equipment
Sound commercial acumen,with the ability toidentifyandclearly communicate sales and aftermarket opportunities to the Mining Support Manager
Strong understanding of whole-of-life cost, Fleet Production Cost (FPC) and equipment application, with familiarity with CAT systems (DBS, SIS, ET,SIMSi, TMI) an advantage
Demonstrated high-levelcustomerrelationship managementandadvanced communication skills
Provenability to troubleshoot equipment faults, analyse data and compile reports to drive performance improvement
A strong safety-first mindset, with the ability to work autonomously or within a team across a 5/2 roster
Why WesTrac?
At WesTrac,we'reMade for More—more opportunity, more growth, and more impact.
With a team of over 4,500 peoplenationally,we'reunited by ourcarefor each other, ourpassionfor building a better tomorrow, and our commitment to continualevolution.




We invest heavily in your development, offering access toourin‐houseRTO******),dedicated learning pathways, andhands‐onexperience with the latest Cat® technology andfuture‐focusedcapabilities.
As one of the world's largest authorised Cat® dealers,you'llbe part of an industry leader shapingwhat'snext in mining and construction.
What we offer
Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles,Petbarn, Virgin, HOYTS & Crown.
Purchased leave program and RDO options available
Health & Wellness – Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family
Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
Employee Referral Program - Opportunity to receive a referral bonus for applicable roles
Additional Perks – Free parking, onsite café,bootcampand yoga available at certain locations
Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.
At WesTrac, our primary focus is our people.
As we look to the future,we'refocused on harnessing the best talent and providing them with the support they need to achieve success.
WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.
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📌 Site Performance Specialist (New South Wales)
🏢 Westrac
📍 New South Wales