Job Description
Head of Partner Marketing (Coverforce & Strategic Partners)
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Head of Partner Marketing (Coverforce & Strategic Partners)
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Lead growth, elevate marketing capability and make a real impact across our partner network.
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Because at CBN, we're looking for someone who can partner with our network members to elevate their businesses, helping them grow, improve performance and navigate opportunities across the insurance landscape.
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About CBN
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At Community Broker Network, we're not just supporting insurance businesses - we're shaping the future of the industry. As Australia's largest network of general insurance authorised representatives, we empower over 300 businesses and 1,000 employees across the country.
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Our team offers market access, technology, education, marketing, HR, business advice, and more, supporting brokers from Perth to Cairns.
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We're a certified Great Place to Work with an incredible culture, and a genuine commitment to helping our people grow.
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Purpose of the Role
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As our Head of Partner Marketing Services, you will lead the growth, service performance and commercial success of marketing services across our Strategic Partner portfolio.
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You will own the marketing strategy and roadmap, working closely with partner principals and senior stakeholders to align marketing initiatives with business objectives.
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This role combines strategic thinking with commercial accountability and hands-on leadership. You'll oversee everything from brand and digital strategy through to lead generation, campaigns, customer engagement and marketing technology, while leading a high-performing team and driving measurable outcomes.
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Lead the marketing strategy, roadmap and operating plan across our Strategic Partner portfolio and Coverforce.
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Drive sustainable revenue, margin, service adoption and scalable growth.
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Partner with business principals and senior stakeholders to develop marketing plans aligned to their commercial objectives.
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Lead initiatives that improve business growth, efficiency, capability and customer outcomes.
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Oversee marketing services including websites, digital journeys, lead generation, brand, content, campaigns, events and engagement programmes.
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Manage budgets, forecasts, resources, suppliers and performance reporting.
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Oversee marketing technology, automation, data and performance measurement.
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Ensure appropriate privacy, compliance and governance practices are maintained.
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Build robust relationships across CBN, our partners and senior stakeholders.
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Lead, develop and inspire the marketing team, creating accountability, innovation and service excellence.
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What You'll Bring
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We're looking for an experienced marketing, growth or customer leader who combines strong commercial acumen with the ability to build relationships and turn strategy into measurable results.
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Ideally, you'll bring:
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A relevant qualification in marketing, business or communications,



or equivalent substantial experience.
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Significant experience in senior marketing, growth or customer leadership roles.
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Strong commercial and financial management capability, including experience managing budgets and delivering revenue and margin outcomes.
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Experience leading and developing high-performing teams.
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A proven ability to develop, improve and scale service offerings.Robust experience across digital marketing, websites, campaigns, brand and customer engagement.
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Excellent stakeholder management and influencing skills, with the confidence to work with senior leaders and business owners.
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A strategic mindset combined with a practical, hands-on approach to delivery.
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Experience within insurance, financial services or professional services would be highly regarded.
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Most importantly, you'll be commercially curious, partner-focused and collaborative, with the ability to bring people together and create meaningful outcomes.
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Our Awesome Benefits!
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At CBN, we genuinely care about our people - and it shows.
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Here's what you'll enjoy:
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Hybrid working flexibility - 3 days in the office, 2 days at home
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Wellbeing allowance
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Salary continuance benefit
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Travel and cyber insurance discounts
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Regular team events and cultural activities
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Extra perks like health insurance discounts, retail offers, and more!
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Ready to Join Us?
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If you're passionate about building relationships, driving business performance, and making a real impact across a national network, we'd love to hear from you.

📌 Head Of Partner Marketing (Coverforce & Strategic Partners) (New South Wales)
🏢 Community Broker Network
📍 New South Wales