Job Description
IT Support Engineer with Clear Path to Part Ownership
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As an [ IT Support Engineer ], you will play a crucial role in ensuring seamless operation of clients' IT infrastructure. Long term loyal staff will be rewarded company shares and become part owner of the business.
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Ideal Candidate
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Australian citizen or permanent resident with advanced level of English skills,
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Work experience NOT required,
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Loves working hard and career focused,
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Able to flexibly work 24/7/365, and self motivated to commit to more than 50 hours per week on busy weeks,
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Enjoys responsibilities, and being relied upon,
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Strong hardware skills, i.e. desktop computers, laptops, servers, Synology NAS, Ubiquiti equipment, etc.
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Strong software skills, i.e. Microsoft Windows, Office, Server, Adobe suite, etc.
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Familiar with cloud-based technologies, i.e. Microsoft 365, Azure, AI, etc.
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Vigilance in cyber security, data storage and retention,
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Strong commitment to maintaining confidentiality of company information and safeguarding customers' intellectual properties,
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Passion for technology, desire to continuously learn and stay up-to-date with industry trends,
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Excellent problem solving and logical reasoning skills,
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High level of attention to details,



and aspires to achieve perfection,
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Excellent note-taking skills and strict adherence to instructions,
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Willing to tackle tasks beyond standard job description,
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Some communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders,
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Demonstrates a growth mindset by embracing feedback constructively and utilizing it to enhance performance and outcomes,
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Able to work in solitude, as well as in cross departmental teams.
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Key Responsibilities
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Provide technical support and troubleshoot issues for clients' computers, servers, network equipment, etc.
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Regularly monitor systems and networks to identify and resolve potential problems,
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Implement new IT systems, including software, hardware, and cloud-based solutions,
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Provide IT services in other related areas, such as security cameras, access control, building management system (BMS), etc,
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Maintain detailed documentation of tasks.
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About Us
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Established in ****, we are a small IT Managed Service Provider (MSP) located in 259 George Street, Sydney CBD. Below is a short video of our work setting:

📌 It Support Engineer With Clear Path To Part Ownership (New South Wales)
🏢 Magnus Vector
📍 New South Wales