Job Description
Pacific Security Group (PSG) is seeking an experienced Service Technician to join our Brisbane team on a permanent, part time basis. This role is ideal for a technically capable professional who can independently service electronic security systems, resolve minor faults, identify upgrade opportunities, and provide clear customer and service reporting.
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Key responsibilities
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Conduct annual services for alarms, CCTV, access control and intercom systems
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Diagnose and repair minor issues identified during scheduled services
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Communicate professionally with customers and provide accurate service reports
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Use the SimPro online app to update reports and upload site photos
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Think creatively when troubleshooting and recommend appropriate upgrade solutions
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Scope potential upgrades accurately so the sales team can prepare quotes
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Assist with scoping medium to larger jobs alongside a salesperson when required
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Assist with any urgent installation works if required to assist the existing installation team
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About you
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Current Queensland Class 2 Installer License
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White Card & Cablers License
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Strong communication and reporting skills
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Ability to work independently and manage scheduled service work professionally and to Australian Standards
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Experience using online service or job-management applications, namely SimPro
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EWP experience or certification (desirable)
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Experience with a range of established and current electronic security platforms including Bosch ****, ****, 880, 440, 16+ and 64 systems; NX and Reliance; Paradox; DSC; SL150 and SL200; Ness; AJAX; Dahua; Hikvision AX Pro; Inception; Integriti; and Tecom alarm systems
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Experience with Dahua, Uniview, Hikvision and NX Witness CCTV systems
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Experience with Integriti, Inception, Bosch ****, Dahua, Hikvision, Aiphone, HID and Rosslare access control and intercom systems
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About us
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Pacific Security Group (PSG) is a security systems company based in Brisbane.

📌 Service Technician (Queensland)
🏢 PACIFIC SECURITY GROUP
📍 Queensland