Job Description
Come shape the future of education with us.
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At Compass, we're on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving.
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That mission has fuelled our growth into a global scale-up, now supporting 5,000+ schools across three countries, backed by a team of 300+ people. Our all‐in‐one school management platform is redefining how education communities connect, communicate and operate.
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We're now looking for a Sales Development Representative to join our Expansion team in Melbourne and play a key role in driving our next phase of growth.
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About the Role & Team
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You'll work within our growing Expansion team to drive revenue growth from our existing customer base. Your primary mission will be to convert leads into product outcomes for existing customers - connecting with decision‐makers at schools, understanding their challenges and demonstrating how Compass can help them get more from the platform.
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This role is perfect for someone who thrives on building relationships, enjoys the energy of outbound sales and wants to make a meaningful impact in education.
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The successful candidate will be someone who hits the ground running, taking initiative to deeply understand our product, our customers and the value Compass delivers to schools every day.
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What you'll do
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Customer Engagement & Conversion
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Engage existing Compass customers through outbound campaigns, identifying needs and articulating the value of our products.
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Actively monitor and achieve individual conversion performance against targets.
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Practice active listening to understand customers' goals and challenges,



and deliver high‐quality advice and solutions.
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Consistently deliver exceptional customer experiences and identify opportunities for growth.
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Sales Expertise & Product Knowledge
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Develop and maintain a robust understanding of all Compass modules and effectively communicate their features and benefits.
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Keep up to date on outbound campaign development processes and proactively sharpen your sales techniques.
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Contribute to team success by sharing common customer queries, challenges and key insights.
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Team & Operational Excellence
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Collaborate with internal stakeholders to build synergies across sales teams and drive customer outcomes.
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Capture activity status accurately and own the end‐to‐end customer experience.
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Proactively capture and share feedback to enable continuous improvement across campaigns.
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About You
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You're energetic, driven and curious. You enjoy the challenge of outbound sales and are motivated by growth, performance and continuous improvement.
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You will bring:
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1+ years' experience in a sales or outbound contact centre environment.
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A track record of meeting or exceeding targets in a performance-driven environment.
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Confident communication skills and the ability to build strong relationships at all levels.
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Resilience and a positive mindset when navigating objections and maintaining momentum.
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Strong attention to detail and the ability to thrive in a fast‐paced environment.
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Flexibility to work until 8pm on occasions to support campaign activity.
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Highly regarded:
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Experience using a CRM or sales tool (HubSpot preferred, but not essential).
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A tertiary qualification in business, communications or a related field.
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Prior experience in EdTech, SaaS or a high-growth scale‐up environment.
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Why Join Compass
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You'll join a purpose‐driven company at a genuinely exciting stage of growth, with the opportunity to make a real impact on education at scale.
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What we offer:
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A hybrid working environment, based out of our Melbourne office hub.
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Learning and development opportunities, including a dedicated PD budget.
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24/7 access to our Employee Assistance Program (EAP), including face‐to‐face, phone and live chat support.
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A parental leave program for both primary and secondary carers.
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Regular team events, social budgets and in‐office perks to keep you connected — from team lunches to end‐of‐week socials.
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Employee Referral Program.
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A supportive, inclusive culture where your voice is valued and heard.
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Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.
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Prior to commencing employment, you'll need:
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A satisfactory National Police Check
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Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)
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A valid driver's licence (onsite school visits are part of the role).
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A valid Working with Children's Check (Employee)
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Find out more about Compass on our website —
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📌 Sales Development Representative (South Australia)
🏢 Compass Education
📍 South Australia