Job Description
Medical Practice Administrator (Plastic and Reconstructive Surgeon)
n
We're looking for a polite, bubbly and professional individual with a strong work ethic to join our small, friendly and growing team in a busy plastic surgery clinic.
n
This is ideal for someone who enjoys working closely with patients, has excellent attention to detail and is confident taking initiative and supporting the day-to-day operations of the practice.
n
Surry Hills, Sydney
n
Key Responsibilities
n
n
Providing warm, professional and personalised reception and administrative support via phone, email and SMS
n
Assisting patients throughout their experience with the practice
n
Assisting in scheduling consultations and appointments, both in person and over the phone
n
Discussing surgical procedures with patients and confidently answering general enquiries
n
Building strong, ongoing relationships with patients and providing exceptional customer service
n
Verifying patient information and maintaining accurate, up-to-date medical records
n
Support with processing patient accounts, including Medicare and receipting.
n
Coordinating patient communications, including appointment reminders, test results and follow-ups
n
Assisting with pathology and medical documentation
n




Assisting with stock management, inventory and ordering.
n
Liaising with key stakeholders including hospitals, tenants, surgeons, anaesthetists, cosmetic injectors, other medical practices and imaging practices
n
Supporting the clinical team with general administrative requirements as needed
n
Supporting administrative tasks such as medical certificates, fit-to-fly letters, tenant scheduling, social media etc.,
n
n
About You
n
n
Warm, friendly and naturally personable
n
Professional, polished and confident communicating with patients
n
Highly organised with attention to detail
n
Proactive and able to work independently
n
Comfortable multitasking in a busy clinical workplace
n
A team player who is happy to step in and help wherever needed
n
Reliable, punctual and committed to providing an exceptional patient experience
n
n
Experience
n
n
Previous experience in a medical, surgical, cosmetic or allied health setting is highly regarded
n
Experience using Genie Medical Software is highly regarded
n
Previous practice administration experience is preferred
n
Experience in a customer-facing role with strong communication skills will also be considered
n

📌 Medical Practice Administrator (Plastic And Reconstructive Surgeon) (New South Wales)
🏢 Dr Pouria Moradi
📍 New South Wales