Job Description
Airfirst Air Conditioning & Electrical Pty Ltd – Cairns QLD
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We are seekinga Service Coordinator to fill a full time position in our Cairns office. This role is pivotal to our goal of providing exceptional customer service to our valued customer base and requires a high level of organisation and the ability to multi-task.
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Responsibilities:
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Customer liaison - fielding customer enquiries, logging and following up workorders and scheduling site attendances.
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Scheduling of field service staff
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Maintaining accurate data records within our field software.
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Managing and scheduling site specific staff inductions and permits.
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Compiling reports and associated information for weekly meetings.
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Providing administrative support to divisional managers when required.
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Carrying out duties with conduct and communication that contributes to a high standard of customer service and enhances the company's reputation.
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Carry out all duties in accordance with our Integrated Management System.
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What we offer:
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Safety orientated company that cares about your wellbeing
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Immediate start
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Attributes we are seeking:
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Well spoken
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Focused on providing exceptional customer service
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High attention to detail and the ability to maintain detailed database records
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Highly organised
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The ability to be versatile and level headed in reactive situations
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The ability to work autonomously
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The ability to take direction
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Previous experience in the air conditioning and/or electrical industry is highly regarded.
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To learn more about what we do please visit
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📌 Service Coordinator (Queensland)
🏢 Airfirst Air Conditioning & Electrical
📍 Queensland