Job Description
We have a great role available for a Customer Service Representative to join our company. Based in Acacia Ridge, our family business has been manufacturing and distributing healthy, wholesome, natural foods for more than 80 years.
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If you are a reliable, customer focused, service professional with solid administrative and time management skills and a positive attitude and phone manner, then come join our team.
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This role includes a variety of tasks including:
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Data entry of customer orders
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Addressing customer account enquiries and providing feedback to customers on order supply
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Answering phones and directing phone calls appropriately
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Assisting with internal enquiries
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Effective problem-solving skills
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Liaising with various departments regarding customer orders
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Assisting with credits and claims
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You need to have good computer data entry skills, while experience with Excel and or Pronto would be a major advantage, but not necessary.
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Friendly family business with a great team atmosphere
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We service a resilient, diverse and growing industry and have just commenced a new and exciting phase of change and growth
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Training and development tailored to help you grow and develop, with the chance for advancement outside of customer service
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Adaptable working arrangements and leadership who understands work life balance
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Join an employer who champions diversity in the workplace
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Oh, and did we mention we make delicious and healthy food products?!
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About the Company
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Trumps is a family-owned, 100% Australian company with over 80 years' experience in the supply of high quality FMCG dry food consumer products and ingredients to the domestic and international markets. We supply a large range of healthy, natural and delicious pre-packed and bulk products across a diverse range of channels throughout Australia with a mission to provide healthier food choices in every pantry.

📌 Customer Service Representative (Queensland)
🏢 Trumps
📍 Queensland