30 Aug
|
HotDoc
|
Victoria
Job Description
Own one of our highest-leverage growth pillars — at exactly the moment it gets interesting.
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You'll inherit an established product with two years of steady, compounding growth behind it, dual-sided growth loops where doctor supply and patient demand reinforce each other, and new patient-facing surfaces launching this year that turn a one-off transaction into a recurring relationship. You won't start from a blank page: you'll take over a documented, working growth system — growth model, loop maps and sizing, a scored and sequenced experiment backlog, and AI tooling built for the job.
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It's a rare contract: full pillar ownership, a running growth engine, and a launch window most PMs wait years for. A step up, not a holding pattern.
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This is a 12 month fixed-term parental leave cover — you'll hold the Growth PM seat in one of our mission-based teams while its owner is on leave: keep the experiments shipping, bring the next loops to life, and hand the pillar back in better shape than you found it.
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At HotDoc, we're improving the way patients and doctors communicate — building products that have a real impact on patient health outcomes. This pillar covers the products that help patients manage their ongoing care — repeat prescriptions, referrals and the routine follow-ups between appointments — and that keep them coming back to their own GP.
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What You'll Do
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Own the growth pillar end-to-end — the funnel, the loops, the metrics and the experiment roadmap, with full autonomy on experiment ship/kill/extend decisions.
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Run a steady, high-quality experiment cadence with your embedded Growth Engineer — from scored backlog through experiment design, test, readout and rollout — targeting the biggest bottleneck, not the most visible one.
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Bring the early-stage growth loops to life between the new patient surfaces launching this year and our established request product — loops designed to drive both patient activation and doctor activation. They're already sized and sequenced in the backlog you inherit; you'll refine that sizing, run the validation experiments that decide which loops we build out, and expand and evolve them as the new surfaces mature.
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Own growth accounting for the pillar — monitor the north star and driver metrics, explain movements with cohort and segment analysis, and ensure growth is accurately measured, analysed and communicated.
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Lead across product and GTM — keep your product squad and the go-to-market teams aligned on where the leverage is, and keep delivery moving when priorities shift or trade-offs arise mid-cycle.
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Work AI-first — our growth workflow runs on AI tooling for experiment scoring, sizing and drafting. You'll use it, improve it and extend it — and critically evaluate its output rather than take it on trust.
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What You'll Bring
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2–4+ years in growth product management, growth marketing or a closely related role, with demonstrated ownership of a growth area and measurable improvement across multiple experiment cycles.
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Strong experimentation craft — design, sizing, QA and measurement — applied consistently at pace.
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Solid data skills: cohort analysis, segmentation and metric definition in a production analytics environment.
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Fluency in growth accounting — north star and driver metrics, guardrails and cadence.
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A working understanding of growth loops and dual-sided marketplace dynamics — where supply and demand reinforce each other.
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The ability to ramp fast and own outcomes from early in the contract — you're comfortable inheriting a running system, keeping what works, and still leaving your own mark on it.
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An AI-first way of working — you use AI tools as genuine leverage in how you research, prioritise and ship, can speak to specifics, and verify AI output before it drives decisions.
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Nice to have
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Hands‐on experience implementing growth loops in production, or operating in a dual‐sided marketplace.
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B2C healthcare, or another
regulated/sensitive
consumer domain where trust, consent and safety are first‐class design constraints.
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Experience navigating B2C/B2B tensions in prioritisation and product development.
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A track record of improving experimentation infrastructure, documentation or rollout discipline within a team.
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Familiarity with tools like GrowthBook, Amplitude, Mixpanel or Metabase in a production context.
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Why HotDoc
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Real impact on healthcare for millions of Australians, in a pillar with compounding results behind it and its most exciting launches ahead of it.
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An employee‐first culture grounded in our values: Always be empathetic , Take Ownership , Speak Up .
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Adaptable location — work remotely from anywhere in Australia, or hybrid from our Melbourne HQ, where Melbourne‐based staff join us on‐site one day a week to build relationships across the team.
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We celebrate diversity at HotDoc and encourage applications from all backgrounds, communities and industries. A degree is valued but not required — we weight demonstrated growth ownership and experimentation track record most highly.
📌 Growth Product Manager - 12 Month Parental Leave Cover (Victoria)
🏢 HotDoc
📍 Victoria