Job Description
At PowerPlay, we deliver a safe, fun, immersive and competitive indoor electric karting experience, one that makes people feel connected to their fellow racers. We call these Bonded Moments, and they're at the heart of everything we do.
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We're looking for someone to own the experience for our corporate and group customers, the companies, schools, community organisations and other groups who choose PowerPlay for their events. If you love talking to people, staying organised, and turning a one-off booking into a regular fixture on someone's calendar, this is your race to run.
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About the role
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Reporting directly to our Chief Operating Officer, you'll be the go-to person for corporate and group bookings, responding to enquiries, delivering a great on-the-day experience alongside our venue teams, and building the relationships that bring clients back again and again.
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You'll also get to stretch into outreach, reaching out to recent organisations who'd be a great fit for PowerPlay, and supporting our executive team as we build larger institutional partnerships with schools, hospital networks and national employers.
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What You'll be Doing
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Being the first point of contact for corporate and group enquiries, responding promptly, professionally, and managing bookings through to a great experience,
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Turning one-off bookings into recurring visits through regular check-ins and repeat-booking arrangements,
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Keeping accurate, up-to-date records so nothing falls through the cracks,
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Reaching out to new organisations , from local employers to community groups, about what PowerPlay can offer,
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Capturing customer feedback and helping shape how our corporate and group offering evolves,
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Coordinating the groundwork for bigger institutional partnerships: setting up meetings, preparing materials and following through, and
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Helping track the accreditations and requirements PowerPlay needs to serve segments like schools.
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What You'll Bring
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Excellent communication skills, confident, warm and professional whether you're writing, on the phone or face to face,
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Strong organisation and attention to detail, you can juggle multiple clients and follow-ups without dropping the ball,
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A genuine, service-minded attitude, you take pride in making people feel looked after,
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Comfort picking up the phone or sending the first email to a brand-new contact,
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A real sense of ownership over your work and its outcomes, and
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Enthusiasm for PowerPlay and for creating excellent experiences.
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Any experience in corporate events, venue sales, hospitality group bookings, customer service or account management would be highly regarded. Exposure to booking systems, CRM tools or Microsoft 365 is a bonus. A tertiary qualification in business, marketing, communications or events is desirable but not essential.
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Why PowerPlay
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We live by our values: Passionate, Respectful, Accountable, Committed, Empowering (P-RACE) and we mean it.
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This is a genuine prospect to build commercial, relationship-management and partnership skills from the ground up, working closely with our executive team from day one.
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PowerPlay is an equal opportunity employer and welcomes applications from all backgrounds.

📌 Corporate & Group Account Executive (Sydney)
🏢 PowerPlay Next-Level Karting
📍 Sydney