Job Description
Department of Environment, Tourism, Science and Innovation QLD – Townsville QLD
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Purpose + People = Success:
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Purpose - We care for Queensland's natural places by building strong connections with people, wildlife, and the landscapes we protect.
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People - We are passionate, proud, and driven to be our best, working together to collaborate, innovate, and keep each other safe.
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Success - We create lasting, positive impact — where nature thrives and communities value and connect with the environment.
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The Opportunity - Administration Officer:
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Based in Townsville or Cairns, this exciting opportunity places you at the heart of the Great Barrier Reef and Marine Parks Region, providing diverse administrative support across a dynamic operational environment. As a trusted first point of contact, you will build strong stakeholder relationships, manage competing priorities, andcollaborate with a high-performing team to deliver exceptional customer service, organisational excellence and responsive business support.
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Before You Apply...
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Please note: A current Manual Driver's Licence is essential for successful applicants.
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Why Join Us:
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Because here, your work matters. You'll contribute to something bigger—protecting Queensland's natural heritage while building a career filled with variety, adventure and purpose. Be part of a passionate & supportive admin team that values collaboration, diversity, and safety—on the water and on land.
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What You'll Do:
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Play a pivotal role in connecting people, priorities and processes.
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Provide high-quality administrative support across a broad range of regional business functions.
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Serve as a key point of contact for employees, stakeholders, and external customers,



responding to enquiries professionally and efficiently.
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Coordinate and manage work requests received via shared mailboxes, post, telephone, and in-person channels.
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Support day-to-day office operations to ensure the smooth functioning of the Townsville or Cairns office.
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Build and maintain positive working relationships with internal and external stakeholders.
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Collaborate with colleagues across the GBRMPR Administration Team to prioritise and deliver business support services.
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What We're Looking For:
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We're looking for an administration superstar who thrives on variety, enjoys helping others and takes pride in keeping things running smoothly behind the scenes. You'll be a proactive, organised, and customer-focused professional who can juggle competing priorities while maintaining a high standard of accuracy and service delivery.
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A highly organised administrator who can manage multiple tasks and changing priorities with ease.
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A customer service champion who enjoys building strong relationships and helping people find solutions.
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A team player who collaborates effectively while also taking initiative and working independently.
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A positive, can-do attitude and a willingness to contribute wherever needed to support the team and region.
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Most importantly, we're looking for someone who enjoys making a difference through excellent service, strong organisation, and a genuine commitment to supporting others.
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Collaborative & Innovative Culture:
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Join a supportive and forward-thinking team where collaboration, innovation and continuous improvement are valued. Help shape solutions that support outstanding outcomes for our people, partners and the Great Barrier Reef.
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Job Ad Reference: QLD/*********
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Closing Date: Thursday, 10 September ****

📌 Administration Officer (Townsville)
🏢 Department of Environment, Tourism, Science and Innovation QLD
📍 Townsville