Job Description
Woolgoolga and District Retirement Village (WDRV) is a trusted not-for-profit aged care provider with a proud reputation for providing high-quality, person-centred care and services in a welcoming community environment.
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We are currently seeking a reliable and experienced Business Support Officer to join our team on a part-time or full time basis.
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Reporting to the Business Manager, this role provides day-to-day support across accounting, payroll and general business administration. It would suit someone who enjoys working with numbers, is highly organised, detail-focused and is looking for a varied role within a supportive community organisation.
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About the Role
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As Business Support Officer, you will work closely with the Business Manager to maintain accurate financial records and assist with the day-to-day financial and administrative requirements of WDRV.
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The role is hands-on and practical, with responsibilities across accounts payable and receivable, payroll assistance, financial records, reporting and general administration.
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You will also provide support with audits, compliance requirements and other business tasks as required.
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Key Responsibilities
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Maintain accurate financial records, including accounts payable and accounts receivable.
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Assist with fortnightly payroll, including processing, superannuation and ensuring compliance with employee conditions and the WDRV Enterprise Agreement.
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Assist with financial reporting, bond registers, resident financial records and agreements.
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Assist with audits, accreditation requirements and maintaining financial and business records.
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Provide general business and administrative support, including contractor and supplier documentation, responding to enquiries.
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Contribute to continuous improvement of financial and administrative processes while maintaining confidentiality and a high standard of customer service.
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Qualifications
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Qualification in Accounting, Finance or a related field.
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Previous experience in accounting, finance or business administration.
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Strong attention to detail and accuracy.
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Good knowledge of accounts payable and accounts receivable.
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Good computer skills, particularly MYOB, Microsoft Excel and Microsoft Office.
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Good organisational and time-management skills.
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Ability to work independently while also contributing positively to a team.
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Good written and verbal communication skills.
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Ability to manage competing tasks and meet deadlines.
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Demonstrated commitment to providing a high level of customer service.
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Understanding of confidentiality and professional conduct.
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Knowledge of workplace health and safety and equal employment opportunity requirements.
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Current and suitable police check or willingness to obtain one.
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Experience with payroll, particularly shift work and penalty rates.
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Knowledge of the Aged Care Act and residential aged care requirements.
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Experience with trust accounting and audit processes.
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Knowledge of quality and continuous improvement processes.
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Why Join WDRV?
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Permanent part-time or full-time opportunity (4 - 5 days per week).
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Work in a supportive, values-driven, not-for-profit organisation.
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A varied role across accounting, payroll and administration.
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Supportive working environment with a friendly and collaborative team.
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Opportunity to develop your knowledge of aged care and not-for-profit business operations.
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Salary and conditions in accordance with the WDRV Enterprise Agreement.
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Enjoy the lifestyle benefits of working in the beautiful coastal community of Woolgoolga.
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If you are an experienced accounting or finance team member who is organised, reliable and enjoys a varied hands-on role, we'd love to hear from you.
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If you would like any further information about the position, please contact Sandra Thorpe, Business Manager on ************.

📌 Business Support Officer (New South Wales)
🏢 Woolgoolga and District Retirement Village
📍 New South Wales