Job Description
Senior chance within our successful Transport business
n
We are seeking a highly skilled and motivated National Operations Manager to join our team. This critical role will be responsible for managing operations across a key account within the Transport sector including overseeing the new business implementation. The ideal candidate will possess a strong commercial acumen and a passion for delivering innovative solutions that excite and delight our customers. Your key responsibilities will include:
n
n
Lead and manage the growth of operations, ensuring alignment with business objectives and strategic initiatives.
n
Provide expert knowledge and experience in specialised operational requirements to enhance efficiency and effectiveness.
n
Provide direction and leadership for the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
n
Utilise in-depth commercial acumen to identify opportunities for profitable growth and implement strategies that enhance operational performance.
n
Build and maintain effective relationships with customers, delivering cutting-edge solutions that meet their needs and exceed their expectations.
n
Oversee new business implementations, ensuring successful integration and operation of services across transport.
n
n
DHL Supply Chain is a Great Place to Work
n
By joining DHL Supply Chain, you are joining a company thatoffers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training, theyneed to learn, grow, and succeed.
n
The diversity of our team mirrors the diversity of our customers and the communities we're a part of.



We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation. Beyond our supportive culture, we also offer our employees:
n
n
A world class training program to expand your skillset and propel your career to new heights
n
Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
n
Staff engagement opportunities including volunteering opportunities, site events, competitions and our Go Teach, Go Help and Go Green programs
n
Employee of the month and employee of the year recognition
n
Access to Perk-Box, our employee reward program, along with impressive staff discounts at many of our household-name customers
n
n
DHL Supply Chain is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. We will support flexible working arrangements that are tailored to the individual role requirements.
n
To be successful in this role, you will have:
n
n
Tertiary qualification in Business Administration, Logistics, or a related field.
n
Proven experience in Transport operations management.
n
Exceptional leadership skills with a track record of driving team performance and engagement.
n
In-depth commercial acumen with experience in managing profitable growth.
n
Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
n
Proven problem-solving abilities and a proactive approach to challenges.
n
Superior end to end knowledge of Supply Chain Operations with a strong background in labour planning, cost management and improvement opportunities
n

📌 National Operations Manager (New South Wales)
🏢 DHL Supply Chain
📍 New South Wales