Job Description
We are seeking a motivated Case Manager / Admin Assistant to join our Queensland team!
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This is a unique prospect for someone who enjoys both administration and client support, with the opportunity to develop into a full-time Case Manager as our client base continues to grow.
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Initially, the role will be primarily focused on administrative and operational support, while also managing a small caseload of Support at Home clients. As our client numbers reach an established growth milestone, the role will progressively transition into a full-time Case Manager position, with greater responsibility for client coordination and case management.
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Key responsibilities
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Manage general administrative tasks including data entry, filing, and record management
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Support the Service Delivery Manager with ad hoc administrative duties as required
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Conduct initial and ongoing assessments of Support at Home consumer needs, abilities, preferences, and risks (including home visits)
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Develop person-centered care plans in collaboration with clients, families, and health professionals
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Arrange, modify, and monitor services including Personal care, Domestic assistance, Nursing and allied health, equipment and home modifications
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Prepare and manage client budgets aligned with their funding level
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Develop, maintain, and update staff rosters in line with client needs and funding requirements.
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Provide administrative support to the HR function as required.
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About you
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Experience in case management is essential
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High-level documentation and compliance capability
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Ability to work independently in both office and community settings
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Excellent communication and organisational skills
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Proficient in using MS Office suite
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Strong communication and interpersonal skills
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Diploma in Community Services (desired)
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Full Clean Drivers Licence required

📌 Case Manager / Admin Assistant (Queensland)
🏢 EIH CARE
📍 Queensland