Are you a people person with strong computer skills who can keep multiple plates spinning at once? Do you thrive in a fast paced workplace where no two days are the same?
Our client is seeking a reliable and customer-focused Customer Service & Dispatch Officer to join their busy operations team in Carrington. This short-term opportunity for approximately 3 months is perfect for someone who enjoys being at the centre of the action, coordinating schedules, supporting customers, and helping keep operations running smoothly.
Key Responsibilities
Coordinate daily transport schedules and driver allocations
Maintain accurate records using transport management and computer systems
Liaise with customers regarding delivery times, enquiries, and service issues
Communicate with drivers and warehouse staff to ensure smooth operations
Monitor deliveries and resolve scheduling issues in real time
Keep calm, stay organised, and help solve the occasional logistics puzzle
About You
Confident using computers, Microsoft Office and scheduling systems
Excellent communication and customer service skills
Able to multitask and prioritise in a fast-paced environment




Strong attention to detail and problem-solving ability
Previous experience in dispatch, logistics, customer service or administration is highly regarded
Available to commence immediately
Enjoy working with people and can have a laugh while getting the job done
Hours
Monday to Friday
8 to 10 hour shifts
Some flexibility may be required during peak periods
Why You'll Enjoy This Role
Immediate start
Full-time hours
Supportive and friendly team environment
A role where your organisation and communication skills genuinely make a difference
Plenty of variety to keep the day moving
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.
At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.
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📌 Customer Service & Dispatch Officer (New South Wales)
🏢 Programmed / PERSOLKELLY
📍 New South Wales