Kinetic IT is seeking an experienced SIAM Process Manager- Problem Manager to lead the full Problem Management lifecycle in a hybrid Sydney/Melbourne setup. You will manage problem records, perform root cause analyses, and drive improvements while coordinating with Incident and Change Management teams to ensure service reliability.
Solid communication and stakeholder management are essential as you collaborate with cross-functional teams to prevent outages and enhance IT services for clients.
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📌 Hybrid Siam Problem Manager For It Service Reliability (New South Wales)
🏢 Kinetic IT
📍 New South Wales
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