Night-Shift Customer Service Team Lead - Sydney

Night-Shift Customer Service Team Lead - Sydney

30 Aug
|
Telstra Corporation
|
Sydney

30 Aug

Telstra Corporation

Sydney

Job Description
Telstra in Sydney seeks a Customer Service and Support Team Leader to guide the overnight Triple Zero Team. You will lead, coach and develop a team of contact centre consultants, delivering excellent customer experiences across messaging, SMS, email and voice channels while promoting Telstra products and services.
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You will monitor workload, manage schedules, handle escalations and drive continuous improvement, ensuring a high-quality, cost-effective service that meets customer commitments around the

📌 Night-Shift Customer Service Team Lead - Sydney
🏢 Telstra Corporation
📍 Sydney

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