Job Description
Student Services & Experience Officer - Activities
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Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia (UPA) division you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices.
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Company Description
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Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia (UPA) division you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices.
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Job Description
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The Student Services & Experience Officer – Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English's operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & Experience Manager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English.
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Qualifications
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Essential:
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Commitment to providing a high standard of customer service with previous experience in a busy environment
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Strong customer service focus when dealing with potential clients
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Culturally sensitive and patient with an approach to understand student/ customer needs
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Qualification and/ or a keen interest in sports and outdoor activities
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Ability to work within a team and independently
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Excellent written and verbal communication skills
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Highly organised with the ability to multitask and prioritise work
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Proficient in MS Office and experience in social media posting
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High school certificate or higher
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First Aid Certificate
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Desirable:
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Knowledge of the English language industry
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Experience in an administration role and/ or a sport orientated role
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Experience using a student management systemA second language
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Additional Information
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What we offer
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An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal prospect employer.
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Successful applicants require working rights in Australia and will be subject to relevant pre-employment checks.
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Navitas strives to be a workplace that promotes diversity, flexibility and equal employment. As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply.

📌 Student Services & Experience Officer - Activities (Gold Coast)
🏢 Navitas English
📍 Gold Coast