Job Description
About Us
n
The Victorian Chamber of Commerce and Industry is Victoria's most influential independent business body, representing a network of more than 100,000 businesses, sole traders and entrepreneurs.
n
Our members trust us for expert advice and services in workplace relations, training, international trade, workplace health, safety and wellbeing, networking and policy advocacy.
n
With a team of over 200 passionate professionals, we're committed to helping Victorian businesses and communities thrive.
n
About The Role
n
We are seeking an experienced and highly organised Course & Program Coordinator – Training to join our Member Services team.
n
This is a diverse and hands-on role responsible for coordinating the administration, delivery and continuous improvement of a broad range of training programs, including accredited and non-accredited courses, government-funded initiatives, corporate learning solutions and digital learning programs.
n
Working closely with facilitators, clients, government stakeholders and internal teams, you will play a key role in ensuring our training programs are delivered efficiently, achieve strong participant outcomes and continue to meet the evolving needs of business and industry.
n
In This Role, You Will
n
n
Coordinate the scheduling and delivery of training courses, programs and funded initiatives
n
Support program administration, reporting, participant engagement and stakeholder communications
n
Prepare government reports, performance updates and program documentation
n
Manage training resources, learning materials and content governance processes
n
Work with subject matter experts and facilitators to review, develop and improve learning content
n
Support facilitator onboarding, contractor management and quality assurance activities
n
Build and maintain strong relationships with members, clients,



industry partners and government stakeholders
n
Monitor participant feedback, training outcomes and continuous improvement opportunities
n
Support key accounts, partnerships, training contracts and funded program delivery
n
Contribute to operational excellence, process improvement and innovative learning solutions
n
Provide leadership and guidance to training administration and support functions, as required
n
n
About You
n
To be successful in this role, you will have:
n
n
Demonstrated experience coordinating training programs, learning projects, RTO activities or government-funded initiatives
n
Strong stakeholder engagement skills and the ability to build trusted relationships across industry, government and business sectors
n
Experience preparing reports, submissions and program performance documentation
n
Knowledge of adult learning principles and training delivery environments
n
Experience managing learning resources, content reviews, quality assurance and continuous improvement activities
n
Excellent organisational skills with the ability to manage competing priorities and deadlines
n
Robust written and verbal communication skills
n
Commercial awareness and a customer-focused mindset
n
Experience using CRM systems, Learning Management Systems and student administration platforms
n
A collaborative approach and passion for delivering exceptional customer experiences
n
n
Our Commitment to Equity, Diversity & Inclusion
n
We are committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. We welcome and encourage applications from First Nations people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds. If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please let us know in your application.

📌 Program And Course Coordinator (Victoria)
🏢 Victorian Chamber of Commerce and Industry
📍 Victoria