Job Description
Grosvenor Engineering Group is a trusted building services partner to some of Australia's and Recent Zealand's most prominent property portfolios.
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With 21 branches across ANZ and more than 830 dedicated professionals, we deliver cutting-edge solutions and long-term value across essential building services.
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Due to continued growth, we are seeking an experienced Service Coordinator / Scheduler to join our Melbourne team based in Keysborough.
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About the Role
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This is a fast-paced coordination and scheduling role where you will be responsible for planning and managing the workloads of field technicians and subcontractors, ensuring works are delivered safely, efficiently and on time.
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You will act as the central link between clients, technicians, subcontractors and project leaders, helping to keep projects running smoothly from initial scheduling through to completion.
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Job Description
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Key Responsibilities
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Coordinate and schedule works for technicians and subcontractors across multiple projects and service activities
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Manage changing priorities, urgent requests and scheduling conflicts to minimise disruption
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Prepare and maintain project documentation, permits, SWMS and compliance paperwork
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Raise purchase orders and manage work orders for suppliers and subcontractors
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Coordinate labour, materials and resources to maximise productivity
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Monitor work in progress and provide regular updates to clients and internal stakeholders
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Maintain accurate records and documentation within company systems
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Identify opportunities to improve processes and workflow efficiencies
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Build solid relationships with clients while providing exceptional service and support
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Desired Skills and Experience
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About You
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To be successful in this role, you will have:
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Previous experience in work coordination, scheduling, service coordination, maintenance planning or a similar role (essential)
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Experience coordinating field-based technicians, tradespeople or subcontractors
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Strong organisational skills with the ability to prioritise multiple tasks and deadlines
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Confidence using Microsoft Office and business management systems
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High attention to detail and strong administrative capability
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Ability to work independently while contributing to a collaborative team environment
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Experience within fire services or trade-based industries will be highly regarded.
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Why Join Grosvenor?
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Join a leading ANZ building services organisation with over 830 employees
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Secure, long-term career opportunity within a growing business
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Supportive and team-oriented team culture
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Ongoing training and professional development
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Work with some of Australia's most significant commercial property portfolios
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