Job Description
Brisbane Operations Support/Network Planner
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Hawk Logistics is a nationally recognised leader in transport and logistics, with strategic depots across Melbourne, Adelaide, Griffith, Brisbane, and Sydney. Our growing network enables us to deliver reliable, end-to-end solutions for customers across Australia.
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With more than 500 dedicated employees, we are a fast-paced, people-focused organisation driven by innovation, performance, and continuous improvement. At Hawk, our success is built on strong leadership, teamwork, and a commitment to doing things the right way.
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We are now seeking an experienced Operations Support Officer to join our Brisbane team and play a key role in supporting daily transport operations.
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About the Role
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Reporting to the QLD State Manager, this role is responsible for supporting scheduling, planning, allocation, and coordination of local and linehaul freight operations.
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This is a hands-on role suited to someone who thrives in a busy logistics environment and enjoys working closely with drivers, depots, and customers to ensure freight moves safely and on time.
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Working hours:
n Monday to Friday | 11:00am – 7:00pm
n Occasional weekend shifts as required to support operational demands
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Key Responsibilities
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Support daily planning and allocation of local and linehaul freight.
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Coordinate with interstate depots on inbound and outbound movements.
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Plan next-day pickups and deliveries (FTL & LTL).
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Assist with driver rostering and scheduling.
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Monitor daily capacity of drivers and fleet.
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Send daily job instructions to drivers (start times, trailers,



routes).
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Assist with dispatch and yard operations.
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Ensure all loads are captured and recorded in the TMS.
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Create and manage driver manifests and paperwork.
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Conduct yard checks and stocktakes.
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Escalate late pickups or deliveries with customers.
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Ensure drivers complete PODs, run sheets, and pre-starts.
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Liaise with workshops and operations teams when required.
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Promote and enforce safe work practices at all times.
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About You
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To be successful in this role, you will bring:
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Minimum 2–3 years' experience in transport, logistics, or warehousing.
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Strong knowledge of the QLD road network.
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Experience in FTL and LTL operations.
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Strong organisational and planning skills.
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High attention to detail and sense of urgency.
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Excellent communication skills (phone and email).
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Ability to work under pressure in a fast-paced workplace.
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Strong customer service and relationship skills.
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Confidence using Microsoft Office (Outlook, Excel, Word).
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Experience in refrigerated or temperature-controlled transport.
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Knowledge of NHVR regulations and fatigue management.
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All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.
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P/L embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.

📌 Brisbane Operations Support/Network Planner
🏢 Hawk Logistics
📍 Brisbane