Job Description
Job no: ******
n Brand: Ignite
n Work type: Full time
n Location: Queensland
n Categories: Sales and Customer Service
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Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
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Build strong customer relationships and deliver exceptional service throughout the sales journey
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Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
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Confidently overcome objections and close sales while achieving and exceeding individual targets
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Maintain accurate customer records and documentation with a high level of attention to detail
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Manage multiple enquiries and priorities in a fast-paced setting while maintaining quality standards
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Collaborate with colleagues and support teams to ensure a seamless customer experience
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Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
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Who you are...
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Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
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Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
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Passion for delivering exceptional customer service and creating memorable travel experiences
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Excellent verbal and written communication skills with the ability to build meaningful customer relationships
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High attention to detail and the ability to consistently produce accurate work
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Strong time management, organisational, and multitasking skills
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Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
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Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms
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Your awesome extras...
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Catapult your career across a network of brands and businesses in an evolving industry
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Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
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Access to industry leading health and well-being programs and financial advisors
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Set up shop in a swanky beachfront office in Broadbeach
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Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
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Take volunteer leave as part of giving back to the local community
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Explore the world and make a difference—one customer at a time!
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Join our team as a Touring Sales Consultant and help customers turn their travel dreams into reality. Use your travel industry sales expertise to convert enquiries into premium Fly, Stay & Tour bookings, build lasting customer relationships, and exceed sales targets in a high-performing environment.

📌 Touring Sales Consultant (Gold Coast)
🏢 Ignite
📍 Gold Coast