Job Description
VMIA in Melbourne, VIC, is seeking a Head of Service and Delivery Excellence to lead operational execution and client service enablement for the Risk, Insurance and Claims Solutions division. Reporting to the Chief Insurance Officer, you will drive effective, compliant and customer-focused service delivery.
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This senior role requires strategic leadership, stakeholder management, and a track record of delivering large-scale service improvements in insurance or government settings.
📌 Head Of Service Delivery & Client Excellence (Melbourne)
🏢 Victorian Managed Insurance Authority (VMIA)
📍 Melbourne
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