30 Aug
|
seek.com.au
|
Newcastle
30 Aug
seek.com.au
Newcastle
Job Description
About Us:
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We are a large-format venue and part of a growing pub group, with strong food, beverage and accommodation trade. With an already busy and diverse operation, we're excited to soon welcome a brand-new gaming room, adding another key offering to the venue and complementing our existing facilities.
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Key Responsibilities:
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Oversee daily operations, ensuring a high level of customer and staff satisfaction.
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Maintain and manage administrative tasks with the ability to delegate and complete on time and to deadline.
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Lead, mentor, and develop a professional team focused on excellent service in all departments.
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Implement strategies to optimize occupancy and revenue while maintaining a welcoming atmosphere.
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Manage financial performance, including budgeting and cost-control measures.
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Ensure compliance with all health, safety, and licensing regulations.
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Alongside Senior Management, develop marketing initiatives that align with the venues identity.
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Foster strong relationships with guests and the local community.
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Address customer inquiries and concerns professionally and promptly.
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Uphold venue cleanliness and quality standards, pushing both yourself and the team to present all areas to the fullest of their potential at all times.
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Qualifications:
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Proven experience as a General Manager or in a similar role in the hospitality industry.
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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Financial expertise in budgeting and revenue management.
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Familiarity with hospitality management software and booking systems.
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Flexibility to work varied hours, including weekends and holidays.
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What We Offer:
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Achievable KPI bonus structure.
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$13,000 annual food and beverage allowance.
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Opportunities for career development and growth.
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Relocation assistance and/or sponsorship for the right candidate.
📌 General Manager - Newcastle Super Pub
🏢 seek.com.au
📍 Newcastle