Job Description
Academic Administrator- Vocational Education & Training
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Join Greenwich College, one of Australia's fastest-growing education providers and a member of the ASX-listed NextEd Group Limited.
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An opportunity is now available for an on-campus Academic Administrator to join our national team in Melbourne.
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VET Academic Administrator- This role will focus on providing Greenwich College (a Registered Training Organisation) Academic administrative support and ensuring excellent customer service to students and external clients.
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Reporting to the National Student Services Manager at Greenwich College,the Academic Administrator will have the following responsibilities:
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Course progress monitoring, issuance of warning letters and processing of appeal outcomes
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Preparation of student results spreadsheets
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Academic counselling
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Responding to queries from students and internal departments
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Managing students via STARS and CANVAS (our SMS and LMS)
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Monitoring attendance and identification of 'Non-Commencement' students
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Monitoring student's course progress
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Managing student submissions and outcomes
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Development and monitoring of student study plan including credit transfers
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Administer student work placement documents and
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otheradministrative academic tasks as required.
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The ideal candidate:
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Has relevant experience in the Vocational Education and Training (VET) Industry, preferably with a CRICOS organisation.
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Has performed in a similar role in student services or admissions
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Is sensitive to cultural differences and understands how to address students with different English levels and cultural backgrounds
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Demonstrates robust administration skills with advanced proficiency in MS Office and/or Google Suite.
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Is a flexible multitasker and team player
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Is happy to work in a fast-paced environment where troubleshooting is a must
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Demonstrates time management and efficiency
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Shows initiative, discretion and ability to maintain confidentiality
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Has the ability to work autonomously and at times with little guidance or instruction
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Has exceptional attention to detail and meticulous accuracy
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Demonstratesability to influence, negotiate and engage with a range of stakeholders
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Has an interest in establishing a friendly and professional rapport in line with Greenwich College values
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This is an opportunity for someone wanting to develop professionally within a high-standard educational provider.
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You must be an Australian permanent resident or citizen to apply for this position. You must also have a current Working With Children Check (upon commencement).

📌 Academic Administrator- Vocational Education & Training (New South Wales)
🏢 Greenwich English College
📍 New South Wales