Job Description
North Queensland Skin Centre | Townsville
n
An exciting chance to lead the day-to-day operations of a busy, established skin cancer clinic.
n
North Queensland Skin Centre is seeking an experienced, organised and people-focused Practice Manager to join our team.
n
We are a dedicated skin cancer clinic providing comprehensive skin cancer detection, diagnosis and treatment. We pride ourselves on delivering professional, patient-centred care while maintaining a supportive and efficient workplace for our doctors and team.
n
We are looking for someone who can take genuine ownership of the daily operations of the practice — keeping the clinic organised, supporting our team and ensuring our patients receive a consistently high standard of service.
n
About the Role
n
As Practice Manager, you will oversee the smooth day-to-day running of North Queensland Skin Centre and work closely with our doctors, nursing team, administration staff and senior management.
n
Your responsibilities will include:
n
n
Leading and supporting the reception and administration team
n
Coordinating daily clinic operations and patient flow
n
Staff rostering, leave management and coverage
n
Recruitment, onboarding and training of new team members
n
Supporting staff performance, development and workplace culture
n
Maintaining clinic policies, procedures and operational systems
n
Supporting accreditation, compliance and quality improvement activities
n
Medicare billing and general practice administration
n
Monitoring appointment books, recalls, workflows and clinic efficiency
n
Managing patient enquiries, feedback and escalations professionally
n
Liaising with doctors, nurses, pathology providers and external stakeholders
n
Assisting with stock, suppliers and general facility requirements
n




Identifying opportunities to improve systems, patient experience and practice efficiency
n
Supporting the ongoing growth and development of the clinic
n
n
About You
n
We are looking for someone who is proactive, approachable and highly organised, with the confidence to lead a team while still being willing to jump in and help when needed.
n
Ideally, you will have:
n
n
Previous experience in practice management, medical administration or a senior healthcare administration role
n
Strong leadership and people-management skills
n
Excellent organisation and time-management skills
n
Experience with Medicare billing and medical practice systems
n
A valuable understanding of privacy, confidentiality and healthcare compliance
n
Strong communication and problem-solving skills
n
Confidence managing competing priorities in a busy clinical environment
n
A practical, hands-on approach to leadership
n
A genuine commitment to providing an excellent patient experience
n
Experience within general practice, dermatology, skin cancer medicine or procedural medicine would be highly regarded.
n
n
Why Join NQSC?
n
This is an opportunity to become an important part of an established local clinic and work alongside a team passionate about the early detection and treatment of skin cancer.
n
You'll be joining a professional but down-to-earth environment where good ideas are welcomed, teamwork matters and the Practice Manager has the opportunity to make a genuine impact on how the clinic operates.
n
North Queensland Skin Centre
n
North Queensland Skin Centre
n Located within Belgian Gardens Health Hub, Townsville
n
If you are an experienced medical administrator ready to step into management — or an established Practice Manager looking for your next prospect — we would love to hear from you.

📌 Practice Manager For Busy Skin Cancer Clinic (Townsville)
🏢 seek.com.au
📍 Townsville