Job Description
We are looking for an experienced Assistant Operations Manager to join our Sydney team. This role plays a crucial part in managing logistics, ensuring compliance with quality standards, and maintaining efficient warehouse operations in Australia and New Zealand. The ideal candidate will be a proactive leader with excellent problem-solving and communication skills, capable of driving operational excellence in our supply chain processes.
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Our company website is /
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Key Responsibilities
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Logistics Management: Liaise with forwarders for all incoming and outgoing shipments We are looking for an experienced Assistant Operations Manager to join our Sydney team. This role plays a crucial part in managing logistics, ensuring compliance with quality standards, and maintaining efficient warehouse operations in Australia and New Zealand. The ideal candidate will be a proactive leader with excellent problem-solving and communication skills, capable of driving operational excellence in our supply chain processes.to ensure timely and cost-effective transportation.
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Cost Optimization: Obtain and negotiate the best quotes for imports, working to minimize transportation costs while ensuring service quality.
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Warehouse Coordination: Maintain regular communication with warehouses regarding incoming shipments and resolve any stock-related issues on a daily basis.
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Shipment Tracking: Maintain the Incoming Shipment Sheet and ensure all customer orders are dispatched promptly, following up on any outstanding orders daily.
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Account Reconciliation: Reconcile Expo accounts and stock levels for Australia and New Zealand to ensure accuracy.
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Quality Control: Address any Quality Control (QC) issues and update suppliers on changes to QC standards as required.
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Product Compliance: Organise testing of all electrical products in collaboration with EMC Technologies, ensuring all necessary paperwork is completed and registered with ERAC/ACMA.
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Testing Documentation:



Update test reports on Amazon Vendor Central and provide regular updates to the head office regarding Australian and NZ standards.
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Inventory Management: Participate in stocktakes and organise weekly/fortnightly cycle counts for AU and NZ, ensuring accurate stock levels.
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Export Coordination: Oversee exports to NZ from Australia when required, including generating Sales Orders and Purchase Orders, preparing customs documents, and managing shipping and receival processes.
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Regulatory Reporting: Manage reporting to the Therapeutic Goods Administration (TGA) and address trade customer queries or problems.
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Stock Reconciliation: Conduct stock reconciliation in Netsuite, ensuring no discrepancies between warehouse stock on hand (SOH) and inventory records.
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Product Recalls: Organise product recalls when necessary, coordinating with the Australian Competition and Consumer Commission (ACCC).
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Stakeholder Communication: Facilitate fortnightly meetings with Amazon and liaise with warehouses to ensure supplier products meet appropriate labelling requirements.
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Qualifications
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Bachelor's degree in Business Administration, Supply Chain Management, or a related field; relevant certifications in logistics or operations management preferred.
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Minimum of 3 years of experience in operations management or logistics, preferably in a retail or manufacturing environment.
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Proven track record in managing logistics, warehouse operations, and inventory control.
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Strong analytical skills and proficiency in inventory management systems (e.g., Netsuite) and standard reporting tools.
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Excellent communication and interpersonal skills with the ability to collaborate effectively with internal teams and external suppliers.
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Strong problem solving abilities and the ability to handle multiple tasks in a fast-paced environment.
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Familiarity with TGA regulations and quality control processes is a plus.
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What We Offer
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Competitive salary and performance-based bonuses.
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Staff Purchase Discount
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Opportunities for career development and career advancement
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A dynamic and inclusive work environment.
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📌 Assistant Operations Manager (New South Wales)
🏢 Bloom & Grow
📍 New South Wales