Junior Veterinary Receptionist – Full-Time | No Vet Experience Needed
Great with people, confident with technology and love animals?
We're looking for a
Junior Veterinary Receptionist
to join our team at Rouse Hill Family Vets.
You don't need veterinary experience —
we'll teach you that.
What we do need is someone who already knows how to deliver great customer service in a busy environment and is ready to bring those skills into the veterinary world.
Excellent with people, confident with technology and love animals?
We're looking for a
Junior Veterinary Receptionist
to join our team at Rouse Hill Family Vets.
You don't need veterinary experience —
we'll teach you that.
What we do need is someone who already knows how to deliver great customer service in a busy environment and is ready to bring those skills into the veterinary world.
You might be our person if you:
Have experience in a fast-paced customer service role — think hospitality, retail, reception or call centres
Are confident and warm on the phone
Are tech savvy and comfortable learning new software and systems
Can juggle calls, messages, bookings and competing priorities
Stay calm, kind and professional when someone is stressed or upset
Are organised, reliable and quick to learn




Genuinely enjoy helping people
Love animals and want to build a career in the veterinary industry
A love of animals is important, but this is first and foremost a customer service role.
What you'll be doing
You'll be one of the first people our clients connect with and an important part of making every visit feel supported from the very beginning.
You'll be trained to:
Answer client phone calls, emails and messages
Book appointments and manage schedules
Welcome clients and their pets
Check patients in and out
Process payments and assist with insurance claims
Help keep a busy veterinary reception running smoothly
Support pet owners through some of their happiest — and hardest — moments
What you'll get
Full training
— no veterinary experience required
A locally owned, Fear Free Certified clinic
A supportive, close-knit team
Genuine opportunities to learn and progress
No late nights
Rotating roster with approximately 1 in 4 Saturday mornings
This is an entry-level opportunity for someone who wants more than just their next job.
If you're curious, proactive and willing to learn, there's plenty of room to grow with us.
#J-*****-Ljbffr

📌 Junior Veterinary Receptionist – Full-Time | No Vet Experience Needed (New South Wales)
🏢 Rouse Hill Family Vets
📍 New South Wales