Job Description
The University of Sydney is seeking a Change and Adoption Manager to lead a centralised complaints management transformation. You will deliver change management, stakeholder engagement, organisational readiness and training to ensure successful adoption of a recent complaints platform and operating model.
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Reporting to the Senior Manager, Complaints, you will collaborate with ICT teams, implementation partners and complaint handling units to build capability, support staff and drive adoption
📌 Transformation Change & Adoption Lead (New South Wales)
🏢 The University of Sydney
📍 New South Wales
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