Job Description
Are you an organised and customer-focused administration professional looking for your next opportunity?
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We are seeking a Business Support Officer to provide high-quality administrative, customer service and business support within a busy operational workplace. This role will suit someone who enjoys variety, can manage competing priorities and takes pride in delivering accurate and timely support.
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The Opportunity
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As a Business Support Officer, you will play a key role in supporting the day-to-day operations of a busy team. You will work closely with internal stakeholders, customers and suppliers to ensure enquiries, requests, records and administrative processes are managed efficiently and professionally.
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Your responsibilities will include:
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Providing high-quality administrative and business support to the wider team.
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Logging, monitoring and updating customer requests and enquiries through relevant systems.
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Responding to internal and external enquiries in a professional, accurate and timely manner.
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Maintaining accurate records, registers, databases, procedures and supporting documentation.
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Assisting with reporting, data entry and the preparation of business and communication materials.
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Coordinating and supporting staff training requirements, personnel records and registers.
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Supporting procurement activities, including the purchase of goods and services in line with organisational policies and procedures.
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Liaising with internal teams, customers, suppliers and other stakeholders to follow up requests and resolve issues.
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Assisting with project, research and other business improvement activities as required.
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Providing general administrative support across a fast-paced operational environment.
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About You
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To be successful in this role, you will ideally have:
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Previous experience in a business support, administration or customer service role, ideally within a professional, government or large organisational environment.
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Strong administrative and organisational skills, with the ability to manage multiple priorities and meet deadlines.
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Excellent written and verbal communication skills.
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Strong customer service skills and the ability to communicate professionally with a wide range of stakeholders.
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Experience maintaining accurate records, databases and administrative systems.
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Confidence using Microsoft Office and other business systems and applications.
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The ability to work independently while also collaborating effectively within a team workplace.
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Strong attention to detail and a proactive approach to problem-solving.
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A current driver's licence may be required for the role.
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This is an excellent opportunity for a capable administration professional to join a supportive team and contribute to the efficient delivery of essential services and operations.
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If you are a proactive and highly organised Business Support Officer looking for your next opportunity, we would love to hear from you.
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Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 Business Support Officer (Queensland)
🏢 Paxus
📍 Queensland