Job Description
Customer Service Representatives - Hair & Beauty Products
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Customer Service - Hair & Beauty Products
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We are a leading importer of hair & beauty products seeking a customer service officer to join our young and vibrant team.
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This is a fast paced role where providing high quality customer service is the focus. As a Customer Service Representative you will be the first point of contact for customers. You will be responsible for processing orders, providing general information on products and resolving issues and complaints.
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We are looking for someone with superior attention to detail, excellent communication skills and is a solid team player.
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You will be highly organised, able to multi-task, focus on meeting deadlines and work well under pressure.
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The successful candidate will be friendly, personable, enjoy working in a close team environment.
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Duties to be undertaken will include but not restricted to:
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Taking inbound phone calls
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Receiving, confirming and processing orders
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Following up and tracking back orders
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Handling enquiries and complaints
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Arranging freight and delivery requirements for clients
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Liaising with other departments within the team
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Maintaining customer records
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Providing support to the Sales Reps
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General administrative tasks
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Ideally you would need to have:
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Minimum 2 years experience in a similar role
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Data entry and invoicing experience
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Basic computer knowledge
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Ability to take responsibility
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Ability to prioritize and work well under pressure
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Time management skills
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Flexible Attitude
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Pleasant and friendly phone manner
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Experience within a similar role along with data entry / invoicing skills is required.
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If you enjoy customer liaison and have the above experience
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Friendly modern office located in Banksmeadow.
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Please note only successful applicants will be contacted for an interview.

📌 Customer Service Representatives - Hair & Beauty Products (New South Wales)
🏢 Dateline Imports
📍 New South Wales