Job Description
The Catholic Diocese of Maitland – Newcastle West NSW is seeking a Service Desk Analyst to be the first point of contact for IT support at our Newcastle campus, delivering qualified services to staff, students and volunteers. The role requires strong communication, a proactive approach, and experience in an enterprise IT Service Desk and ITSM tools such as ServiceNow.
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You will handle incidents, requests and provide hands-on and remote troubleshooting, with opportunities for training.
📌 Service Desk Analyst: Dynamic It Support For A Community Org (Newcastle)
🏢 The Catholic Diocese of Maitland
📍 Newcastle
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