Job Description
Casa Pisano in Melbourne, VIC is seeking a Strategic Customer Success Manager to lead enterprise accounts across APAC in the hospitality SaaS space. The role requires travel up to 25% to engage with partners and mentors for onboarding and ongoing guidance.
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You will collaborate with Sales, Product and Engineering to map operations, demonstrate value from features, and drive retention across hospitality clients, acting as a trusted advisor to customers and the internal teams.