Job Description
Location: Lismore, NSW, **** Full time: Immediate start Job Title: Residential Care Officer Salary Range: $79,500 - $82,000 Job Closes Date: 30 Days Position: Residential Care Officer
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On behalf of our client - a leading independent Christian charity specializing in aged and dementia care, palliative care, rehabilitation, and mental health services for older people.
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About the Role
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Our client is dedicated to improving quality of life for people with complex health or aged care needs through innovative, evidence-based care across home care, sub-acute hospitals, and residential aged care.
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We are seeking a compassionate Residential Care Officer to provide holistic, person-centred support that integrates spiritual and emotional care.
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Key Responsibilities
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Client Assessment & Holistic Care Planningn
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Conduct comprehensive assessments of clients' needs, including physical, emotional, social, and spiritual dimensions, and develop, implement, and monitor individualized care and support plans.
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Provide initial and ongoing spiritual and emotional support to clients and their families, working collaboratively with staff to ensure spiritual needs are acknowledged, documented, and addressed.
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Participate in case management reviews, contributing to the development and evaluation of care plans, including spiritual care components.
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Community Engagement, Advocacy & Spiritual Liaisonn
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Liaise with community groups, welfare agencies, government bodies, and religious/spiritual leaders to coordinate holistic support, promote awareness of resources, and address community issues.
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Assess community needs for health, welfare, housing, employment, and training, and advocate for improved access to services.
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Refer clients to appropriate agencies and spiritual care providers for additional help.
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Support, Supervision & Staff Developmentn
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Support disabled persons, and older adults, including those with dementia or palliative needs, in residential or community settings.
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Offer prayerful spiritual/emotional support to staff, distribute relevant materials, and deliver staff learning sessions on pastoral care topics such as grief, loss, boundaries, and faith.
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Reporting, Writing & Ethical Guidancen
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Prepare submissions for funding and resources and compile reports for government bodies and other agencies.
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Write articles for organizational publications on spiritual care, reflection, and wellbeing.
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Offer Christian perspectives on ethical issues as required, supporting decision-making in complex care situations.
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Requirements
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Diploma or Certificate IV in community services, social work, pastoral care, theology, or a related field. Candidates who do not hold the required qualification but have substantial hands‐on experience and proven capability in a similar role will be considered.
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Minimum 3 years of working experience in aged care, dementia care, disability support, or spiritual care settings.
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Strong assessment, care planning, and documentation abilities; excellent interpersonal and advocacy skills.
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Current National Police Check, NDIS Worker Screening Check, and up-to-date vaccinations (as per role requirements).
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Alignment with the organization's Christian values and mission; ability to provide sensitive spiritual support across diverse beliefs.
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Valid driver's license and willingness to travel between sites if required.
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Our client offers career development, support, and a deeply rewarding role.

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