The Inside Sales Consultant is responsible for generating, developing and converting sales opportunities through proactive telephone, digital and virtual engagement with prospective and existing customers.
The role combines lead generation, business development, needs discovery, solution positioning, sales qualification and opportunity conversion.
The Inside Sales Consultant will engage primarily with small to medium-sized businesses, understand their business and operational requirements, identify opportunities where our software and services can create value, and progress qualified opportunities through the sales process.Key responsibilitiesMake outbound calls and undertake proactive engagement with prospective customersRespond promptly to inbound enquiries, campaigns and marketing-generated leadsDevelop and maintain a pipeline of prospective customers through structured prospecting activityResearch prospective organisations to understand their business, industry and potential requirementsIdentify appropriate decision-makers and influencers within target organisationsGenerate recent sales opportunities through effective telephone, email and digital outreach/engagementConduct structured discovery conversations to understand customer objectives, business processes,



challenges and requirementsQualify opportunities based on business need, fit, urgency, authority, commercial potential and likelihood of conversionPresent and position relevant software and services in terms of customer outcomes, benefits and business valueMaintain an accurate and active sales pipeline and manage opportunities from initial contact through qualification, proposal, negotiation and closeAbout you2–5 years' experience in inside sales, business development, telemarketing, customer acquisition or software/SaaS and professional services salesDemonstrated success in a target-driven sales environmentStrong telephone and interpersonal communication skillsConfident and persuasive communication style with the ability to build rapport quicklyDemonstrated ability to identify customer needs through effective questioning and listeningAbility to conduct a commercial conversation with business owners, executives and operational managersAbility to understand and explain technology and software solutions in straightforward business languageStrong objection-handling, negotiation and closing skillsExperience using CRM systems and maintaining accurate sales recordsStrong time management and organisational skills
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📌 Inside Sales Consultant, Anz, Nsw (New South Wales)
🏢 Central Innovation
📍 New South Wales