Exceptional consumer goods co. with global presenceOffice based role, Macquarie Park location, on-site parking, close to public transportSalary $*****K plus Super(based on skills/experience)Exceptional consumer goods co. with global presenceOffice based role, Macquarie Park location, on-site parking, close to public transportSalary $*****K plus Super(based on skills/experience)Join a growing organisation operating across Australia and New Zealand, where you will work in a team to maintain a high level of customer service and communication to all customers, consumers and internal staff members.This role is suited to someone who thrives in a fast-paced environment, brings excellent communication and organisational skills, and values working collaboratively within a team.Key responsibilities:Taking and entering orders from customers and Sales RepresentativesResponding to general enquiries/complaints from consumers and clientsSending out price lists, credit applications and catalogues as requiredAdvising customer proof of deliveries and ETA's for their ordersSupplying product and order information to customersOrganising credits for incorrect invoices/short shipping etcRaising return authorities and credits for customersLiaising with the 3PL partner to advise stock returns,



short shipments etcLiaising with the Product Development team on faulty items when requiredProcessing of all majors account orders into Pronto and ensure orders are processed at the warehouse by the required datesGeneral reporting where required on eg sales reports, indents, back orders and sales promotions etcTo be successful in this role, you will have:2+ years Customer Service experience within wholesale sales and managing shared inboxesIntermediate to advanced Excel skillsOrder management experience preferredSAP or similar ERP exposure requiredExcellent communication skillsStrong organisational and follow through skillsAbility to work independently and as part of a teamSolutions and problem solving mindsetWhy join?
Opportunity to join a new team within a growing businessMacquarie Park location, close to public transport, in office parkingWork across a diverse and exciting product portfolioBe part of a collaborative and high-performing teamOn-site gymFull-time in office, modern office environmentA role with genuine impact and scope to make it your ownCandidates must have unrestricted working rights within Australia to be considered.
#J-*****-Ljbffr

📌 Customer Service Representative (New South Wales)
🏢 Talent Matters
📍 New South Wales