You will be the key point of contact for spare parts coordination, ensuring service teams have the right parts available to support preventative maintenance, breakdown repairs, installations, and service contracts.
You'll work closely with Field Service Technicians, Service Managers, suppliers, and customers to keep operations running smoothly and deliver exceptional customer outcomes.Key responsibilitiesCoordinating spare parts requirements for service and maintenance activitiesProcessing and managing parts orders for preventative maintenance, breakdowns, installations, and other service-related activitiesScheduling and dispatching parts against service ordersLiaising with suppliers and internal stakeholders to ensure timely delivery of partsSupporting Field Service Engineers with parts availability, delivery updates, and technical enquiriesCreating Time & Material quotations and managing order processing activitiesCompleting service order closure, invoicing,



and related administrative tasksMaintaining inventory controls, including warehouse min/max stock levelsProviding exceptional customer service and handling inbound enquiriesSupporting the Technical Support Manager with administrative duties as requiredAbout youPrevious experience in a Service Coordinator, Customer Service, Parts Coordinator, Logistics Coordinator, or similar support roleStrong organisational and time management skills, with the ability to manage multiple prioritiesExcellent communication and stakeholder management skillsA proactive approach to problem-solving and customer serviceExperience working with ERP, service management, or business systemsHigh attention to detail and accurate data entry capabilitiesAbility to work independently and collaboratively within a team workplace
#J-*****-Ljbffr

📌 Service Coordinator - Spare Parts (New South Wales)
🏢 Arjo
📍 New South Wales