As a Service Manager for atWork Australia you demonstrate the passion, drive and commitment to support, lead and coach a thriving team of like-minded individuals, all driven by purpose and integrity.
You model the atWork Australia values, live and breathe employment services, and genuinely believe that work's for everyone.A day in the life of a Service Manager may include:Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceededEstablishing and communicating clear direction for the effective operations of your team across various locationsDeveloping and maintaining a culture of performance across the businessDeveloping the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities for growthProviding timely and quality monthly financial reporting and forecasting as directed by the Regional or Operations ManagerBeing accountable and transparent to the Regional or Operations Manager with respect to business risk, governance, contractual and financial performanceFostering a team environment that maintains a client focus at all times and a commitment to delivering service excellenceAttributes and Experience:Experience in customer service or a client facing roleExperience in management and leading a teamIdeally,



demonstrated experience of motivating employees and working with clients in overcoming challengesHappy and confident liaising with multiple external and internal stakeholdersConfident working towards KPIs and overseeing placements that result in sustainable and lasting employment for our clients/employersAn overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thriveHold a current Drivers LicenceThis role requires travel between Port Pirie, Kadina, Clare, Maitland, Balaklava and PeterboroughWe believe in supporting you, so you can support others.Enjoy a range of benefits including:12 Weeks Paid Parental LeaveLeadership development & career pathways across MedHealthQuarterly social events & recognition programsWellbeing initiatives & Employee Assistance Program (EAP)Fitness PassportSalary packaging & the ability to purchase additional leaveRoadside assistanceAll the tools and tech you need to thriveYou are welcome here.Our rapid-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking.
We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.
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📌 Service Manager (South Australia)
🏢 Medhealth3
📍 South Australia