NSW GovtBankstown locationContract to 18th Dec ****We're looking for an experienced Service Desk Analyst to join a government agency on a short-term contract, providing Level 2 support across key corporate business applications.In this role, you'll be responsible for ensuring applications remain reliable, secure and effective, while delivering a high standard of service to users.Key responsibilitiesInvestigate, troubleshoot and resolve technical issuesManage user access, permissions and application support requestsMonitor system performance and identify potential issuesMaintain accurate technical documentation and support proceduresSupport application enhancements, changes and improvementsProvide responsive, high-quality customer service in line with agreed SLAsApplicationsYou'll provide support across a range of corporate applications, including:SAPCRMeQMSDocuSignSharePointOther business-critical applications as requiredIf you're an experienced Service Desk Analyst with solid application support skills and a customer-focused approach, we'd love to hear from you.
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📌 Application Support Officernew (New South Wales)
🏢 Talent Web Recruitment
📍 New South Wales