Medical Secretary | Specialist Surgical PracticePermanent Part-Time | 4 Days Per Week | 60 Hours Per FortnightFor an experienced medical secretary who takes pride in making a busy specialist practice run exceptionally well.We are recruiting on behalf of an established Brisbane specialist surgical practice seeking an experienced Medical Secretary to join their team on a permanent part-time basis.This is a role for someone who understands that great medical administration is about much more than answering a phone and booking appointments.You will be an important part of the practice — managing referrals, coordinating clinics, handling billing, arranging theatre bookings, communicating with patients and healthcare providers, and keeping the specialist's day running smoothly.If you are organised, calm under pressure, confident with medical administration and genuinely enjoy looking after patients, this could be an excellent opportunity for you.The rolePermanent part-time4 days per week60 hours per fortnightEvery Tuesday offEstablished specialist surgical practice in BrisbaneVaried role with responsibility and autonomyWhat you'll be doingYou'll take responsibility for a broad range of specialist medical administration, including:Managing a busy telephone line with a warm, qualified and helpful mannerManaging a high volume of incoming emails and referralsTriage and processing of referralsManagement of the specialist's daily diary and clinic workflowTheatre bookings and patient quotesMedicare, DVA, WorkCover, health fund and inpatient billingPatient enquiries and general medical administrationLiaising with hospitals, health funds, referring practitioners and other healthcare providersPreparing and managing medical correspondenceWorking with Genie,



Heidi dictation and Medical-ObjectsMaintaining accurate patient records and documentationSupporting the smooth running and presentation of consulting roomsProviding holiday and sick leave coverage when requiredWorking flexibly with finishing times when required to accommodate the specialist's scheduleWhat you'll bringWe're looking for someone who can hit the ground running and understands the demands of a busy specialist practice.You will ideally have:Previous experience in medical administration, preferably within a specialist practiceExperience using GenieStrong knowledge of Medicare, DVA, WorkCover and private health fund processesMedical billing experience, including inpatient billingExperience with theatre bookings and patient quotesExperience managing referrals and triaging patientsExperience managing a busy specialist diaryA sound understanding of medical terminologyExcellent written and verbal communication skillsStrong attention to detail and organisational skillsDemonstrated ability to prioritise competing demandsA pleasant and confident telephone mannerExcellent reliability and punctualityThe ability to work flexibly within the agreed working arrangements, including occasional adjustments to finishing times and leave coverage when requiredExperience in a similar specialist surgical role will be highly regarded.The person we're looking forCalm.
Caring.




Capable.Puts patients at ease.You understand that patients contacting a specialist surgical practice may be anxious, uncertain or concerned, and you communicate with warmth, patience and empathy.Stays calm when things get busy.Phones, emails, referrals, bookings and the specialist's diary can all demand attention at the same time.
You know how to assess what needs to happen first and keep things moving.Takes ownership.You don't need to be constantly directed.
You notice what needs doing, follow things through and take pride in keeping the practice organised.Communicates exceptionally well.You are professional and personable with patients, doctors, hospitals, health funds and colleagues alike.Works well as part of a team.You contribute to a positive workplace and understand the importance of creating a happy, respectful and supportive environment.Is dependable.You are punctual, reliable and take your responsibilities seriously.Why you'll enjoy this opportunityThis is an opportunity to become a trusted and valued member of an established specialist practice, rather than simply filling a reception desk.Your experience will be appreciated.
Your organisational skills will matter.
And you'll have the opportunity to build strong relationships with patients and the healthcare professionals you work alongside.If you are an experienced medical secretary who enjoys being the person who knows what's happening, keeps everything organised and makes the day run smoothly, we'd love to hear from you.About the recruitment processThis position is being recruited confidentially on behalf of an established Brisbane specialist surgical practice.Further details about the practice and specialist will be provided to shortlisted candidates as part of the recruitment process.
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📌 Medical Secretary (Brisbane)
🏢 Qprac Solutions
📍 Brisbane