Lead the way we connect, engage, and inspire Flight Centre Travel Group teams worldwide - driving next-generation internal communications and bringing our brand story to life through bold, strategic storytelling.ABOUT THE OPPORTUNITYYou will lead how Flight Centre Travel Group connects, engages, and inspires its people through powerful internal storytelling.
As our Internal Brand Communications Manager, you will shape and deliver a next-generation communications strategy across global teams.
This is a high‐impact role where your creativity and strategic thinking will influence employee engagement, alignment, and brand culture.
You will partner with senior leaders and marketing teams to bring our vision, updates, and stories to life across multiple channels.KEY RESPONSIBILITIESDeliver presentations at internal events and management meetingsDevelop and execute a global internal communications and engagement strategyActivate communication strategies to share business vision, initiatives, and updatesPlan, write, and edit compelling content for intranet, newsletters, emails, and videoLead the creation and delivery of multi-channel content, improving existing channels and introducing new approachesEstablish and promote two-way communication channels to drive employee engagement and feedbackCreate engaging internal campaigns and assets that build commitment and enthusiasmProvide communications support and creative input for senior executives and internal brand teamsTranslate ideas into creative briefs and storyboard concepts for designers and suppliersDraft executive messaging, scripts,



and presentations for employee communicationsEnsure all messaging is aligned with global communications strategies and consistent across channelsCoordinate internal communications to align with external messaging where relevantSupport internal communication responses during crisis scenarios to protect brand reputationMeasure and evaluate communication effectiveness through metrics and reportingMentor and collaborate with internal communications team members to ensure cohesive deliveryCollaborate with key stakeholders across local, regional, and global teams to align communications initiativesContribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.EXPERIENCE & QUALIFICATIONSMinimum 3+ years' experience in communications with exposure to senior stakeholdersDegree in Communications, Journalism, PR, Media Studies, or a related disciplineAdditional qualifications in Business, Marketing, or Change Management (desirable)Strong experience in content creation across multiple internal communication channelsExperience in campaign development, storytelling, and engagement strategiesProven ability to develop and execute strategic communication plansStrong stakeholder management and relationship-building capabilityExperience in campaign development, storytelling, and engagement strategiesProven ability to develop and execute strategic communication plansStrong stakeholder management and relationship-building capabilityAbility to manage competing priorities and perform under pressureStrong business acumen, customer focus, and results orientationExceptional written and verbal communication skillsWhat you'll EnjoyCulture:



you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia Recent Zealand Pty LtdOur People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilityDevelopment:Individualised Learning & Development pathway optionsAccess to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languagesExclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from withinCorporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health:Support and Employee Assistance Program for staff and familySocial:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****)Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leaveSustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environmentBe part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
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📌 Internal Communications Manager - Brand (Brisbane)
🏢 Flight Centre Travel Group
📍 Brisbane