Intake Worker | Domestic and Family ViolenceHiTalent Recruitment is seeking an Intake Worker to join a specialist not-for-profit organisation that has supported women and children for 50 years.
This is a permanent opportunity, working a 35 hour week.Are you passionate about supporting women and children experiencing domestic and family violence and homelessness?
You will bring a compassionate and professional approach, with the ability to remain calm and make sound decisions when supporting women and children experiencing complex and potentially high-risk circumstances.
You will be the first point of contact for women and children seeking support due to domestic and family violence, homelessness or housing instability.Reporting to the Team Leader (Intake and Outreach), your key responsibilities are:Conduct trauma-informed and client-centred intake conversationsComplete initial assessments, triage and domestic violence risk assessmentsAssess eligibility across internal programs and servicesRespond to new referrals, phone enquiries and referral agenciesProvide information, support and appropriate referral pathwaysFacilitate warm referrals to housing, legal, financial, Aboriginal, disability,



mental health and other community servicesLiaise with police, courts and external agencies where requiredMaintain accurate, timely and strengths-based case documentationApply child protection and mandatory reporting requirementsProvide culturally secure and inclusive intake practicesTo be successful in this role, you will require:Qualifications in Social Work, Community Services or a related disciplineKnowledge of domestic and family violence and its impact on women and childrenA strong understanding of trauma-informed, strengths-based, woman-centred and child-focused practiceConfidence identifying and assessing risk and responding appropriately to safety concernsUnderstanding of mandatory reporting responsibilitiesStrong communication, assessment and interpersonal skillsAbility to manage competing priorities within a busy intake environmentKnowledge of relevant government, community and specialist support servicesStrong stakeholder and referral-network engagement skillsCurrent driver's licenceWillingness to undertake Working with Children and National Police Checks.
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📌 Intake Worker | Domestic And Family Violence (New South Wales)
🏢 HiTalent Recruitment
📍 New South Wales