Accor is thePacific's largest and fastest-growing hotel groupwith a network of more than5,000 properties in over 100 countries.
We are far more than a worldwide leader.
Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.Conveniently located beside Mackay Airport, ibis Mackay offers modern accommodation, warm and friendly service, and the lively TurBARlence Tavern - all just a short walk from the terminal.
Welcoming business and leisure travellers alike, our team is passionate about creating relaxed, memorable guest experiences in the heart of tropical North Queensland.As part of Accor, one of the world's leading hospitality groups, you will join a global network of passionate hospitality professionals committed to placing people at the heart of everything we do.Job DescriptionWe're looking for an experienced and dynamic Restaurant Manager to join our leadership team.
You will play a key role in overseeing all aspects of daily operations of the food and beverage offering, delivering memorable guest experiences, leading service excellence, and developing our people.Lead front-of-house food & beverage operations, delivering friendly, professional serviceManage restaurant and bar teams, planning daily activitiesManage guest issues and support emergency response proceduresEnsure clear communication through service logs and cross-department collaborationDrive performance against budgets, service standards, and customer satisfaction targetsSupport team training, inductions, and compliance with food safety, protected work and hygiene standardsManage inventory, coordinate with suppliers,



and implement cost control measures to optimise profitability while maintaining qualityDemonstrate strong problem-solving and conflict resolution skills in a fast-paced, dynamic environmentRepresent the restaurant professionally and build lasting relationships with customers, staff, and community stakeholdersQualificationsQualificationsA demonstrated passion for leading the next generation of hospitality leaders.Previous experience in restaurant management or a supervisory role within the food service industryAbility to support and guide team members to reach operational expectationsStrong organisational skills and time managementStrong interpersonal and problem-solving abilitiesExcellent interpersonal skills and presentationExcellent communication skills, both written and verbalProficiency with restaurant management software and Point of Sale (POS) systemsSolid understanding of inventory management, cost control, and budget managementExperience with staff scheduling, recruitment, and performance managementAbility to work collaboratively with diverse teams and foster an inclusive workplace environmentFamiliarity with Australian food safety regulations and local compliance requirementsHold current Responsible Service of Alcohol(RSA - or ability to obtain)Flexibility to work evenings, weekends, and holidays as operational needs requireFull working rights in AustraliaAdditional InformationWith over 400 hotels in Australia and 5,000 across the globe, we provide endless career development opportunities, a rewarding work environment as well as discounted hotel accommodation worldwide.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
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📌 Restaurant Manager (Queensland)
🏢 Acco
📍 Queensland